Artificial intelligence has already begun transforming how the world interacts, collects information, and obtains products and services.
Meanwhile, the healthcare industry is under enormous pressure. It’s not just related to the COVID-19 pandemic. The sector is trying to overcome global staff shortages, aging populations, and lifestyle-related chronic diseases.
One of the solutions it has begun to utilize is AI. Early results have shown that it can improve the patient experience, enhance the way clinicians practice medicine, and support the pharmaceutical industry. It’s also driving significant growth in the handling of health data.
But while the healthcare industry can capture more information than ever about patients and the population’s health, the challenge comes in how it can be used. It presents another opportunity to utilize the power of artificial intelligence.
Artificial intelligence is already being used to reduce inefficiencies, eliminate costs and errors, as well as make it easier for patients to receive the care that they need. After all, the general public is already digitally empowered and regularly researching diseases on their own based on their symptoms. According to Google, one out of twenty searches are related to healthcare.
The health industry is utilizing AI in many forms to cater to this behavior, including computer-aided detection (CAD) for diagnosis, self-service chatbots, and image data analysis. However, there is potential to use the technology elsewhere. Instead of deploying AI for specific tasks, the most significant opportunity is to create synergies so it can assist the patient and provider throughout the entire health journey. It could start from the diagnosis through to the treatment and include any ongoing maintenance.
The advantages of using artificial intelligence don’t just sit with the healthcare provider. There are also benefits for patients.
AI has the capability to analyze large data sets. It could collate patient insights and produce predictive analysis. The result would be that health issues could be identified before they become more serious. It would also be able to recommend treatments based on outcomes that have previously been successful. Overall, artificial intelligence could improve the entire patient experience.
From a hospital perspective, there are multiple advantages. The most significant is the reduction in healthcare costs. According to Insider Intelligence, approximately 30% of expenses are due to administrative tasks. AI can potentially automate some of these, such as the pre-authorization of insurance, chasing up unpaid bills, and updating records. There is a flow-on effect to automating these chores. It can reduce patient wait times, eliminate human errors, and improve customer satisfaction.
Unfortunately, deploying artificial intelligence isn’t as simple as installing a piece of software or integrating it with your other programs. It requires a plan and a framework to ensure it’s a success and delivers the benefits you’re expecting.
It’s best to start small with a defined case that requires improvement. At the same time, you need to establish metrics to gauge whether you’re on the right track or if modifications are necessary. It might require deploying, optimizing, then revising as you go. However, throughout the process, the most crucial step is testing.
When you’re dealing with something as serious as a person’s health, you want to ensure that the software you’re utilizing won’t impact the patient’s wellbeing. You also don’t want to be using your own specialists on test cases. That’s why it’s advisable to use a Testing as a Service provider such as Rocketlab, who can employ these methods for your AI initiative.
When you run test activities automatically, you not only save time but money. The benefit to the healthcare industry is that these events can take place out of hours or during quieter periods. It causes minimal disruption and can be deployed multiple times for new releases or specific changes to certain tasks.
One of the most significant opportunities in the health industry is to provide patients with a streamlined experience. It may require integration between multiple pieces of software, which means you may need to perform compatibility testing. This method ensures all applications can exist in a single environment as well as across multiple pieces of hardware. It’s particularly important for patients as they may interact with you on various mobile devices or operating systems.
In addition to being beneficial for the healthcare industry, artificial intelligence can also assist in test automation. As it’s not reliant on humans, it can detect bugs faster and more efficiently. It even has a higher capacity compared to a team of specialists. Many of the tests are also recyclable. That means you can run them over and over again when the time is convenient for you.
The use of artificial intelligence in the healthcare industry will become more popular. The sector has no choice to look to technology to solve the issues it’s currently facing.
There is already evidence that AI can make a significant difference. It can help reduce costs, eliminate errors, and improve patient satisfaction. For the general public, they can be treated with a higher quality of care than what they have previously been used to. However, to realize these benefits, it’s reliant on the AI project being deployed successfully, which requires rigorous testing.
Rocketlab can provide you with risk-free project support with our professional QA and testing services. We specialize in artificial intelligence-powered test automation. We can also offer support in the maintenance of the setup. No matter how you plan to utilize AI, we’re here to help. Contact Rocketlab today for a free consultation and find out how our TaaS offering can help with your project.
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