The insurance industry is a multi-trillion dollar market.
But much like any sector, it needs to continue to evolve to meet customer expectations. Automating manual processes and digitalizing paper forms are now necessities. But these aren’t the only digital transformation trends insurers should be exploring.
From the use of predictive analytics to maximizing chatbot usage, there are several software options available to businesses that can help modernize them so they can remain competitive, continue to meet customer demands, and attract new clients.